We are happy to provide you an online store credit for all full- priced items if you return your garments back to us within 14 days of receipt, any received there after will be denied. Final sales and clearance items are nonreturnable.
Items must be returned in their original condition, unworn, unwashed, and unused, with tags still attached. Once HERENCIA CLOTHING has received your return package, all returns will be inspected before an online store credit is issued. HERENCIA CLOTHING reserves the right to deny a return if the items are worn , damaged, stained(make-up,fake tan, etc) or altered in any way. These garments won't be accepted and they will be returned to sender. You will be notified via email if your returned item is not suitable for an online credit.
Ohh no we are so sorry it was not your correct fit! 🙁 Contact us at email@example.com before 14 days to initiate your exchange process. Email us your order number and the size which you would like to get, before mailing it back, that way we can set your correct size aside before it sells out. Garments must be in original condition, unworn and with tags to be eligible for an exchange. All exchanges need to be returned to PO BOX 311 Dunn NC 28335.